Are you interested in residential cleaning services, but you’re not sure where to start? The more educated you are about the company and services, the better results and protection of personal property you get.
If you’re interviewing cleaning companies, the following are a few of the top questions you should ask.
How Do You Determine Your Residential Cleaning Rates?
Depending on the cleaning service, they may rate hourly, by project, or by the number of employees they send.
At Maid to Shine, we offer bids for homes based on several factors: the size, number of bedrooms, number of bathrooms, and how often it needs cleaning.
For example, an average 2,500 square foot home with four bedrooms and three full bathrooms cleaned every two weeks will range from $150-$185 per cleaning.
Are You Licensed, Bonded, and Insured?
This is perhaps the most important question because it protects you and your property if damage occurs. A reliable and trustworthy residential cleaning service should be licensed in the state of Colorado, bonded, and insured.
Are Your Employees Required to Pass Background Checks?
You don’t want just anyone allowed to enter your home attended or unattended. Professional cleaning services will perform backgrounds checks on all employees before they’re allowed to step foot on your property.
Maid to Shine performs backgrounds checks on all staff. Our extensive hiring process includes checking referrals and substance abuse tests to ensure you and your home are safe and secure.
Do You Bring Your Own Supplies?
Not every company brings their own cleaning supplies. It’s important to be aware of this in case you need to have the appropriate supplies on hand.
Maid to Shine believes in protecting you and our house cleaners by using organic, eco-friendly house cleaners. We provide the cleaning supplies for you, so it’s one less thing for you to worry about!
Are Cleaning Plans Customizable?
Cleaning packages sometimes offer services you may not need or want. Ask a company if their plans are customizable to meet your needs for frequency and services.
At Maid to Shine, we work with clients to develop a plan and frequency that fits their needs. That way, you’re always satisfied with the results.
Do I Have to Be at Home?
This can be a common question. Because if you’re not home, how do they get in? It’s important to ask how house cleaners should enter your home if you’re at work or on vacation during the cleaning service.
Many clients give us a house key or garage code to enter while they’re away. Maid to Shine staff are fully trained for high levels of safety and security.
Do You Have a Satisfaction Guarantee?
You should be happy with the results. If not, do they guarantee their work?
At Maid to Shine, we offer a 48-hour 100% guarantee. Give us a call within 48 hours if you’re unsatisfied and we’ll return within 24 hours to fix it.
Need residential cleaning in Colorado Springs? We’d love to help. Request a free quote for your home today.